At JPV Constructions (operating as JPV Unique Vacations), we strive to provide excellent services to ensure your satisfaction. This Refund Policy outlines the terms under which refunds may be issued for our services. By using our services, you agree to this policy.
1. Eligibility for Refunds
Refunds may be provided under the following circumstances:
If a booking is canceled within the allowed cancellation period, as outlined in your booking confirmation.
If the service is unavailable due to unforeseen circumstances caused by JPV Unique Vacations.
If there is an error or duplicate payment made by the customer.
2. Refund Request Process
To request a refund, please follow these steps:
Contact us at jpvuniquevacations@gmail.com with your booking details.
Provide a detailed explanation of the reason for the refund request.
Attach any relevant documentation or evidence to support your claim.
Refund requests will be reviewed and processed within 14 business days of receipt.
3. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
Promotional or discounted bookings marked as “Non-Refundable.”
Services already rendered or partially utilized.
Cancellations made outside the allowed cancellation period.
4. Processing Refunds
Approved refunds will be processed using the original payment method.
It may take 7-14 business days for the refunded amount to reflect in your account, depending on your financial institution.
Any applicable transaction fees or service charges will be deducted from the refunded amount.
5. Force Majeure
Refunds may not be issued for cancellations or disruptions caused by events beyond our control, including but not limited to natural disasters, political unrest, or government restrictions. We recommend purchasing travel insurance for added protection.
6. Contact Information
For any questions or concerns regarding this Refund Policy, please contact us:
Email: jpvuniquevacations@gmail.com